Shipping Info

SHIPPING

Do you provide free shipping?

Yes, we provide free shipping in Canada on all orders over $59. 

Orders under $59 will be charged a $10 flat rate. Items over 1kg and Fragile items may be subject to additional shipping charges or restrictions.

When is my order shipped? 

All orders will be shipped within 24 hours upon payment confirmation. Most are shipped out same day.

How long does it take to receive my package?

Typically orders will arrive at your shipping address within 1-5 business days, depending on where you are located in Canada.

Help! I have not received my package. 

If you do not receive your package within the estimated delivery time, please drop us an e-mail at orders@naturalfocus.ca and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy, click here.