Shipping Info

SHIPPING

Do you provide free shipping?

Yes, we provide free shipping on all British Columbia supplement orders and all Canadian supplement orders over $59. Canadian supplement orders under $59 will be charged a $10 shipping fee (non- BC residents only)

We also provide free shipping on all British Columbia bulk and grocery orders. Canadian bulk and grocery orders are charged shipping at a discounted rate based on order weight.

When is my order shipped? All orders will be shipped within 24 hours upon payment confirmation.

How long does it take to receive my package?

Typically orders will arrive at your shipping address within 1-14 business days, depending on the location in Canada.

Help! I have not received my package.

If you do not receive your package within the estimated delivery time, please drop us an e-mail at info@naturalfocus.ca and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy, click here.